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Vancouver Police Department and MedicAlert Foundation Canada Launch MedicAlert Connect Protect Service

Vancouver Police and MedicAlert Foundation Canada, with funding from the Vancouver Police Foundation, have launched a new service to ensure people living with autism, Alzheimer’s, dementia, or a cognitive brain injury, who go missing, are returned to their family members and caregivers sooner.

MedicAlert Connect Protect gives police officers 24-hour access to a registered subscriber’s photo, identity, past wandering history, and other vital emergency information through their MedicAlert medical IDs. This information will help officers search more efficiently, increasing the chances that those who go missing are reunited with their loved ones sooner. Officers called to an emergency involving a MedicAlert subscriber will also have access to vital information which may be necessary to save a life.

“We are proud to support the MedicAlert Connect Protect initiative,” says Chief Constable Adam Palmer. “The Vancouver Police Foundation was the catalyst behind the idea of bringing a vulnerable person registry service to police agencies in BC, and we are pleased that through this partnership we can lead the way in increasing the safety of people living with Alzheimer’s, dementia, a cognitive brain injury, or autism, and return them to their families as quickly as possible.”

“It’s critical that we’re able to find and recognize wandering or unidentified people as quickly and efficiently as possible, both to protect our subscribers and also to save police resources,” explains Robert Ridge, President and CEO of MedicAlert. “The first of its kind in British Columbia, MedicAlert Connect Protect will safeguard Vancouver MedicAlert subscribers through the valuable MedicAlert protection. In an emergency situation, Vancouver Police will have access to vital information that will save valuable time and unnecessary worry from family members and caregivers.”

Thanks to the Vancouver Police Foundation and MedicAlert Foundation Canada, the first 100 new MedicAlert subscribers at these two locations will get their first year service plan and a MedicAlert ID at no cost.

February 1, 2017 February 2, 2017
Pacific Autism Family Centre  Oakridge Mall – near the interior                                          entrance to The Bay
3720 Cessna Drive 650 W.41st Avenue
Richmond Vancouver
2 pm – 5 pm 9:30 am – 7 pm

For more information on MedicAlert Connect Protect service, visit